You are at the upload step

Pass Roosterbet Casino KYC and cash out faster

The Anjouan license requires us to confirm who you are before money leaves, and our team works through most checks in under 12 hours.

Start verification

Licensed & RegulatedOperating since 2007 under license ALSI-482528, Anjouan Offshore Finance Authority.

Authorised identity check

Read the six lines, then send your papers

Learn who runs the check, which papers close it and how fast it clears.

Who checks

Roosterbet Casino LLC

Under which license

Anjouan Offshore Finance Authority, ALSI-482528

How long

12 hours

Mandatory from

the first withdrawal, at the latest

Questions go to

[email protected]

Minimum age

18+

Quick walkthrough

Your papers, accepted the first time round

Sharp copies and matching names spare you a second round of requests.

Open your account area first

Signed in, head to the account area where the document upload sits. A pending badge shows the check is open, so you know where to return after each file goes in.

Photographing your ID flat

Photograph your photo ID flat, with all four corners inside the frame and no glare across the text. Names and dates must match what you registered, or the checker sends it back.

How recent must the bill be?

Use a proof of address no older than three months, showing your name and full residential address. Screenshots of a phone screen blur the print, so a scan or a straight-on photo works better.

While the queue works

Nothing more to send while the queue works: the average clear sits near 12 hours. Watch your inbox and the account area, and reply fast if the checker asks for a cleaner copy.

At the upload screen

Blurred copies in, sharp copies through

Matching names across every file is what gets your account cleared quickly.

Photo ID

Confirmswho you are

Must showall four corners, readable text

Proof of address

Confirmswhere you live

Must showname, address, recent date

Payment card image

Confirmsthe card is yours

Must showfirst six and last four digits

Rejected once, passed the second time

Check the expiry before you send. Out-of-date papers say nothing about who you are today, so the reviewer cannot accept them as proof of a current identity. Photograph the newest card you hold Renew first, then send the new one

Cropped or touched-up files. Trimming away the edges or adjusting the brightness makes a reviewer wonder what sat outside the frame, and the file fails. Send the untouched original file Keep all four corners in shot

Different names, different records. When the name on your bill differs from the name on your Roosterbet Casino profile, the reviewer has no way to join the two. Use your full legal name throughout Ask support to align the profile first

A big win and a paper trail

Holding an Anjouan Offshore Finance Authority licence (ALSI-482528) means Roosterbet Casino has to know the money moving through an account is clean. Checks like this are routine under that licence and apply to every player, so nothing about your account is being singled out.

Depending on how you paid in, the team may ask for any of these:

Passport photo page
Driving licence, both sides
Utility bill bearing your address
Payment card, front and back
Selfie beside your photo ID

Four moments to know

See it coming before it lands

Knowing why a check lands on a given day stops it feeling like bad news.

Raising your own cap

Lifting your own limit signals a change in play, so the team confirms identity and means before the higher cap applies.

Your opening payout

Money leaves the casino for the first time, and the licence requires a full identity check at the latest at that point.

A new way to pay in

A fresh card or wallet enters your account, and the team checks that the payment instrument belongs to you alone.

Details drift apart

A shifted address or a shortened surname leaves gaps, so support asks for papers that close them before anything moves.

Five things cleared up

Know before you upload

You will finish reading with the whole check mapped out and no surprises waiting at payout.

Will I have to send my documents in again later?+

Rarely, but yes it can happen. Once the team has accepted your photo ID and proof of address, they are kept on file; a fresh copy is requested only if a document expires or your address changes.

Is my passport safe once it lands in your system?+

Yes. Everything you upload travels through TLS 1.3 encryption, and access sits with a small verification team only. Your files are compared against your account and never handed to other players or outside marketers.

What if your team rejects my document?+

You get an email to [email protected] saying exactly what failed, usually glare, a cropped edge or an old date. Retake the paper against a flat surface and upload the new version; the second look is usually quick.

Why do you ask where my money comes from?+

Because the licence from the Anjouan Offshore Finance Authority requires it. A source of funds query is a routine anti-money-laundering step for every licensed operator, so it is not aimed at you personally and does not suggest anything is wrong.

When at the latest do I need to be verified?+

Before your first withdrawal, without exception. You may also be asked at registration or straight after your first deposit, so it pays to have the papers ready from day one.